How do you respond to someone who says or does something that irritates or disrespects you? Are you having difficulties in conversation with your spouse, a neighbor, co-worker, or your teenager? I have a 10-step strategy to deal with this situation. Please …
All too often, organizations face the need to cut back on expenses and one of the first line items you decide to cut, again all too often, is training. At PSC, we see this as a grave error of judgment …
I’d like to hope that we still live in a world where our word is our bond. Unfortunately, as I sometimes wryly joke with my family, we live in a nation of swindlers! We laugh about that with tongue in …
Communication is so important. Becoming an expert communicator is the best investment you can make in your career. Working with people requires you to be able to talk with them, relate to them, understand them, and sometimes say things that …