Cal Swartz brings a stellar track record of success and expertise to the workplace. He is an engaging and talented motivational speaker, seminar instructor and facilitator, management consultant, and corporate leader and his goal, first and foremost, is to help others master the interpersonal communication tools of success.
Cal is fulfilling his lifelong dream by transferring his career experiences into a successful business–Progressive Success Corporation. He and his wife Aileen founded and incorporated PSC to provide people skills for business professionals–to make working relationships between people the best they can be. Cal has an incredible passion for this work. He finds true joy when he is helping people put aside their differences and work together, when he’s motivating them to grow, change, and excel, when he’s sharing his expertise in a consulting project. Every organization experiences interpersonal relationship challenges, and Cal is the one you should contact today for a life-changing training experience. Even the most unwilling participant quickly gets caught up in the fun, the activity, and the energy he brings to the classroom. Whether from federal agencies or private industry, participants say his training is the best they have ever attended. His customer list has included many federal agencies such as the Social Security Administration, Department of Health and Human Services, US Postal Service, Health Care Financing Agency, Centers for Disease Control, Fairfax County Government, and the Internal Revenue Service as well as many Department of Defense agencies including the US Army, US Navy, Defense Logistics Agency, and the National Geospatial-Intelligence Agency.
Cal is a retired Army Colonel with recognized expertise and experience in teaching, facilitating, and applying principles of management to the job environment. He has managed organizations as large as 700 people, has worked and trained in both the public and private sectors, and has proven in many venues throughout his career his exceptional ability to analyze, lead, plan, organize, direct, motivate, coordinate, and solve problems, as well as train others to excel in accomplishing these essential tasks of communication and leadership. He has been rewarded with the Bronze Star, the Meritorious Service Medal, and the Legion of Merit for his managerial accomplishments. As a management consultant, Cal has conducted organizational analyses to identify problems and made recommendations for improvement. He has also conducted research and written regulations and manuals for government agencies. He was interviewed and quoted for a Government Executive Magazine article entitled “Speaking Out,” which provided tips to government executives on how to deliver effective presentations. His formal education includes a MS in Technology of Management from American University, Washington, DC, as well as some completed work toward a PhD.
Cal has facilitated 1,200+ seminars and workshops to more than 2,000 managers and 23,000 employees in his career as a seminar leader. His teaching experience includes, but is not limited to, Appraisal, Counseling and Discipline; Briefing Techniques, Advanced Briefing Techniques, Coaching and Counseling for Supervisors, Conflict Resolution, Creative Thinking Techniques, Customer Service Skills, Emotional Intelligence, Facilitation/Instructor Training Skills/Train-the-Trainer, Listening and Memory Development, Negotiation Skills, Stress Management, Time Management, Interpersonal Communication Skills, Instructor Training Supervision Techniques, Performance Appraisal, Administering Discipline, Management Analysis Techniques, Management Consulting for HR Professionals, Motivation, Leadership, Project Management, Team Leader Development, Team Building, Team Building Retreats, Diversity Training, and The PSC Management Forum–a course for senior managers.
Cal is constantly researching new trends in human resource training and development and updating PSC seminar materials to keep them fresh and relevant to the ever-changing business world.
Deborah A. White
Deborah White is an experienced trainer, facilitator, and public speaker, a results-oriented professional with 25+ years of experience in providing diversified services to various DOD, government agency, family advocacy program and nonprofit organizations. Her career has focused on providing program/project development and administration; policy formulation and implementation; training and evaluation; and crisis intervention services. Deborah has worked with local and national businesses, social service programs, and the Department of Defense. Recently, she completed a comprehensive project with the Missouri National Guard where she conducted individual interviews, focus groups, and large group testing.
Deborah has provided services to: Missouri National Guard, Defense Logistics Agency, The Corporation of National Service, Fairfax County Head Start, American Flight Association, DC Police Training Academy, DC Department of Human Resources, American Business Women’s Association, North Carolina State Coalition Against Domestic Violence, Alcohol and Drug Abuse Administration, Saint Elizabeth Hospital, Family and Medical Counseling Center, Newport News Center for Youth, Links, Inc., DC Department of Public Works, Office of Substance Abuse Prevention, Cornell University, Federal Women’s Program Week, Volunteer Clearing House of Washington DC, American Psychiatric Association, Smithsonian Institute and Friends of the Family.
Deborah brings extensive soft skills expertise to Progressive Success Corporation, including but not limited to: Briefing Techniques, Communication Skills, Conflict Management, Coaching and Counseling Skills, Creative Thinking, Customer Service, Dealing with Difficult People, Cultural Diversity, Emotional Intelligence, Ethics in Leadership, Facilitation/Instructor Training Skills/Train-the-Trainer, Interviewing Techniques, Listening and Memory Development, Meeting Leadership, Problem Solving and Decision Making, Team Building, Team Leader Development, Time Management, and Prevention of Violence in the Workplace. She creates a dynamic and energetic learning experience for her seminar participants and consistently achieves highest level ratings in post-training evaluations.
In addition to her numerous training and speaking engagements, Deborah has been a presenter at the American Psychiatric Association’s Annual Meeting, a guest examiner at the National Certification Board for Crisis Counselors, and a monthly guest of the DC Police Training Academy. She has appeared on numerous radio and television programs, including interviews with News Correspondent Harry Smith, and Radio Host Diane Rehm.
As Co-Director of the National Coalition Against Domestic Violence, Deborah coordinated the UnitedState’s first National Domestic Violence Hotline. In this capacity, she excelled in her ability to bring together diverse stakeholders from local and national programs, state and federal governments, businesses, and the media and entertainment industry.
Deborah is a graduate of the University of the District of Columbia with a Bachelor of Arts degree in Social Welfare and has completed course work toward a Masters of Social Work at HowardUniversity.
Juanita E. “Jet” Thompson
Jet Thompson brings to Progressive Success Corp. a wealth of knowledge gained through a wide variety of professional and educational experiences including training, coaching, consulting, and administration. She has a strong background in human resource development and is an expert in the design, development, and delivery of training seminars. She is particularly interested and specializes in the subjects of Building Self-Confidence and Self-Esteem, Assertiveness Training, Interviewing Techniques, Career Development, and Goal Setting. She has excellent listening and presentation skills and is dedicated to the goal of helping her participants determine appropriate solutions to the difficult situations they face.
In the area of training, Jet has made a career of organizing and presenting workshops on developing self-esteem and self-confidence, including preparation of outlines for daily and weekly course study. She has given lectures and demonstrations using audio-visual teaching aids and instructed adults in resume writing, interviewing techniques, and assertiveness training. She has planned and conducted seminars for over 500 real estate agents, clients, and customers. She has also facilitated programs on the dynamics of effective personal goal setting. Recent training endeavors include five summers teaching and facilitating technical writing courses for college students affiliated with NASA in Atmospheric Studies coming from such prestigious universities as Howard, Stanford, and NYU. Her expertise includes but is not limited to: Briefing Techniques, Communication Skills, Conflict Management, Coaching and Counseling Skills, Creative Thinking, Customer Service, Dealing with Difficult People, Cultural Diversity, Facilitation/Instructor Training Skills/Train-the-Trainer, Interviewing Techniques, Listening and Memory Development, Meeting Leadership, Negotiation Skills, Problem Solving and Decision Making, Team Building, Team Leader Development, Stress Management, and Time Management.
Jet’s consulting projects have included counseling groups and individuals in many personal and social concerns such as life planning and decision making. She has administered and interpreted vocational and personality inventories and established a support group for women in a male dominated occupational setting. She has also directed in-service training programs for professional staff. She provided recommendations to a Fortune 500 company which resulted in effective procedural changes. She developed and implemented a telecommunications network serving over 200 individuals, has acted as a liaison between management and non-management employees, and developed an action plan and coordinated the activities of a 25-member youth group.
Ms. Thompson earned a B.A. degree from VirginiaStateUniversity and a M.Ed. from GeorgeMasonUniversity. She is active in many community endeavors and takes particular interest in minority and women’s concerns. She enjoys providing professional and skill-building training to women re-entering the workforce. She is an expert at staff level training, able to establish an unforgettable rapport with her participants in the creation of a dynamic and relevant learning experience.
Vincent L. Johnson
Vincent Johnson brings expertise in human resources personnel systems and equal employment opportunity administration to Progressive Success Corporation’s team of expert facilitators.
As a former Deputy Director in the Office of Diversity and Economic Opportunity, Vincent planned, directed, coordinated and evaluated the activities of the office jointly with the Director of ODEO to assure full affirmative implementation of civil rights, equal opportunity, outreach activities, diversity programs of the FDIC. He served as the principle advisor to the Director and other senior FDIC officials regarding laws, regulations, and policies as they pertain to the informal and formal resolution of EEO complaints; affirmative action in employment and contracting programs; Special Emphasis Programs; and Corporate Diversity initiatives.
Specializing in personnel management regulation and policy, Vincent managed a unit that provided guidance to over 90 Air Force Bases on their Special Emphasis Programs. These programs included the Federal Women’s Program, Hispanic Employment Program, Asian Americans Pacific Islanders Program, Black Employment Program, Disability Program, and the Native American Program. This included writing regulations, developing training programs, and conducting the training for committee members. He provided guidance and completed Air Force Affirmative Action Plans that are submitted to the EEOC yearly and answered Congressional inquiries concerning these programs.
Vincent has also served as in-house, non-testimonial expert in support of class action litigation for the US Air Force. He has developed and provided statistical and technical analyses, risk assessments, validity/reliability studies, and other assignments relating to the defense of the core personnel systems in class litigation and insured that personnel policies interests were effectively represented in class litigation. He also developed and implemented policies and procedures, including writing regulations, to ensure effective management of both class and individual complaints of discrimination. Vincent has prepared responses to formal Congressional inquiries into civilian personnel matters in the area of employment, merit promotion, RIF, and alleged prohibited personnel practices and has served as an agency expert on standards of conduct and ethics. He has planned, directed and managed the Civilian Training and Employee Development Program for 4000 employees as well as a 15-Base EEO program, providing guidance and assistance to Chief EEO Counselors and Special Emphasis Program Managers. He has analyzed Affirmative Employment Plans to ensure compliance with EEOC specifications and ensured the availability adequate resources for effective management of EEO programming and resolution of discrimination complaints. He has served as a career counselor and coordinated recruitment programming for minorities and women. Vincent’s extensive knowledge of federal personnel management policy and procedure is a key advantage in the development and delivery of training to federal government staff.
Vincent holds a Masters of Education in Guidance and Counseling from AlabamaStateUniversity and MBA from AuburnUniversity. He has also accumulated hundreds of hours of training in Basic Labor Relations, Classification and Wage Administration, Advanced Classification, Basic and Advanced EEO Counseling, Conflict Management and Mediation, Leadership for Air Force Managers, Labor Law, Personnel Law, and has attended the Air Command and Staff School.
Rosalind S. Williams
Rosalind S. Williams has excelled as a technical writer/editor for more than 20 years, particularly in the areas of content writing, editing, and graphic design. She is able to see a project through to fruition, beginning with developing its initial concept, to outlining the critical tasks to be accomplished, to writing and finalizing the content, to graphically designing the layout, and final presentation of the material. She has worked independently as well as managed teams, and has received awards for Professionalism and for Team Leadership. As an independent consultant, Roz currently manages the training programs for Progressive Success Corporation. Her responsibilities include designing, editing, and proofreading the training materials used in seminars and workshops, coordinating and maintaining the master training schedule, and composing proposals in response to federal and commercial training solicitations, as well as designing and managing the marketing materials and corporate website and writing the web content, among many other graphic design responsibilities. Roz has successfully combined her study of psychology, her knowledge and professional experience in the fields of computer systems analysis, human resource development and interpersonal communication skills, and her education in graphic design to garner praise and professional awards and performance bonuses. She excels at multi-tasking.
Roz is a graduate “With Distinction” of the University of Virginia with a Bachelor of Arts degree in Psychology which included studies in many literature, creative writing, and art courses. She is also a graduate of Sessions College for Professional Design, with a Masters Certificate in Graphic Design, including concentrations in Web Design and Corporate Identity and is proficient in the use of many office and graphic design software applications.